Return & Refund Policy of The Legendary Willy Banjo

Please use the returns link to start a return of your item: Return an item

If you are not happy with your purchase, we will accept a return of an unused product within 30 days.
Once we receive the returned item The Legendary Willy Banjo will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

The Legendary Willy Banjo will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee.
We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service.

This Return & Refund Policy was created by Return Policy Template for https://willybanjo.com/

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
All goods will be inspected on return.